Frequently Asked Questions

  • What kind of services does Blocktogo provide?
    We provide blockchain based digital solution, as well as customer onboarding service.
  • Is blockchain customizable to our needs?
    Either blockchain-based solution or customer onboarding can be tailored to your needs.
  • Can we ask Blocktogo to give us more in depth presentation about the services?
    With pleasure please do contact us on contact us page or email us at [email protected].
  • Does Blocktogo has the Software Development Kit (SDK)?
    We do, we'll fully support you to integrate with your existing application.
  • Can we demo your products and services?
    We can grant you the demo access after you signed the Non Disclosure Agreement (NDA). To receive the NDA, please email us at [email protected].
  • What is blockchain?
    Blockchain is a decentralized distributed ledger that every block is connected (nodes) with an encrypted chain.
  • Can Blocktogo create blockchain products such as tokenomic (ICO/IDO/IEO), NFT, or metaverse?
    We can, we'll help your business with blockchain products from scratch.
  • Can we request a consultation regarding the blockchain?
    We gives consulting service in either blockchain or IT in general, please email us at [email protected] with subject "Request Consult".
  • What kind of industries can be implemented through blockchain technology>
    Because blockchain is a record keeping technology, so any industry that needs records can be implemented through blockchain. Then it's just a matter of the consensus whether private/public blockchain.
  • Is the data stored on the blockchain is safe?
    As far as bitcoin as a proof-of-works blockchain technology since 2008, to this day there is no one had succeed in hacking the blockchain technology.
Customer Onboarding
  • What is customer onboarding?
    Customer onboarding is the verification process of an online customer either by application or website.
  • Is the verification process done automatically?
    Yes, we do it automatically using the recent OCR and biometric liveness check technology.
  • How long does it take to verify a customer?
    With our service, the verification process can be done in a matter of seconds.
  • What kind of data do the customer need to fulfill during the verification process?
    Name, civil ID (NIK), date and place of birth, cellular number, and active email.
  • Is the customer's data safe with Blocktogo services?
    It is safe. We never store nor misuse the customers data.
  • What do the customer get after they succeed the verification process?
    They will receive digital certificate sent to registered email and they can start doing activites on the platform.